Traditions Senior Care Ethics Policy

Introduction

This Ethics Policy outlines the standards of conduct expected from all employees, management, contractors, and affiliates of Traditions Senior Care, which operates within the realms of assisted living, including a management company, Community-Based Residential Facilities (CBRF), Residential Care Apartment Complexes (RCAC), and at-home care services. This policy is designed to ensure that our organization maintains the highest ethical standards in all its operations, ensuring the well-being, dignity, and rights of all residents and clients. 

Core Values

1. Leading With Empathy: We believe in the power of understanding and compassion. By listening deeply to the needs of our residents, their families, and our team members, we create an environment where everyone feels heard, valued, and supported.
2. Creating Community: Community is at the heart of everything we do. We foster connections that go beyond providing care, building relationships that nurture a sense of belonging and togetherness among residents, families, and staff.
3. Preserving Heritage: We honor the rich tapestry of lives entrusted to our care. Each resident brings a lifetime of experiences, traditions, and personal history and we are dedicated to preserving and celebrating these unique stories.
4. Evolving With Purpose: We embrace change as an opportunity for growth and improvement. Our commitment to evolving with purpose means we continuously seek innovative ways to enhance our care, adapt to changing needs, and anticipate future challenges.

Professional Conduct

1. Compliance with Laws and Regulations

          All employees and affiliates must comply with federal, state, and local laws, including regulations specific to assisted living, healthcare, and elder care.

2. Confidentiality

          We respect the privacy of our residents and clients. All personal information must be handled in strict confidence, in compliance with HIPAA and other                relevant privacy laws.

3. Conflict of Interest

          Employees and management must avoid situations where personal interests conflict, or appear to conflict, with the interests of Traditions Senior Care or             its residents and clients.

4. Quality of Care

          We are committed to providing the highest quality of care. All staff must ensure that care is delivered in a manner that upholds the dignity, rights, and                  well-being of residents and clients.

5. Professional Boundaries

         Employees must maintain appropriate professional boundaries with residents, clients, and their families to avoid conflicts of interest and ensure                          impartiality in the provision of care.

Resident and Client Rights

1. Dignity and Respect

          All residents and clients have the right to be treated with respect, dignity, and compassion, regardless of their condition or background.

2. Informed Consent

         Residents and clients must be fully informed of their care options and must provide consent before receiving services, except in emergencies where                    immediate action is necessary.

3. Autonomy and Independence

          We support and encourage the autonomy and independence of our residents and clients, enabling them to make decisions regarding their own care.

4. Freedom from Abuse and Neglect

          We maintain a zero-tolerance policy for abuse, neglect, or exploitation. Any suspicion or evidence of abuse must be reported immediately to the                            appropriate authorities.

5. Right to Privacy

         Residents and clients have the right to privacy in their personal care and living arrangements. Employees must respect this right in all interactions and               care procedures.

Workplace Ethics

1. Respectful Work Environment

          We are committed to providing a work environment free from harassment, discrimination, and retaliation. All employees must treat each other with                      respect and professionalism.

2. Safety and Health

          Employee and resident safety is a priority. We adhere to all safety protocols and ensure a safe working and living environment.

3. Continuous Improvement

          We encourage ongoing professional development and continuous improvement in our services. Employees are expected to pursue opportunities for                     learning and growth in their respective fields.

Reporting and Enforcement

1. Reporting Ethical Concerns

          Any concerns regarding unethical behavior or violations of this policy should be reported to a supervisor or through Traditions Senior Care’s confidential             reporting system. Retaliation against those who report concerns in good faith is strictly prohibited.

2. Investigation and Discipline

          Reported concerns will be promptly and thoroughly investigated. Violations of this policy may result in disciplinary action, up to and including                                 termination of employment.

3. Whistleblower Protection

          Employees who report unethical practices or violations of the law are protected under whistleblower protection laws and will not face retaliation for their            actions.

Traditions Senior Care is committed to upholding the highest ethical standards in all our operations, ensuring the well-being and rights of our residents and clients, and maintaining the trust of the communities we serve. All employees, management, and affiliates are expected to adhere to this Ethics Policy and contribute to a culture of integrity and ethical excellence.